Privacy Policy

Introduction

Animal Relocators of Texas, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Types of Data We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or quote request on our website
• Call us to inquire about or schedule services
• Email us with questions or service requests
• Use our services as a customer

The types of personal information we may collect include:

• Name: Your full name for identification and communication purposes
• Email Address: To communicate with you about your inquiry or service
• Phone Number: To contact you regarding appointments and service updates
• Service Address: The physical address where services are to be performed
• Mailing Address: If different from service address, for billing correspondence
• Payment Information: Billing details for services rendered (note: we do not store complete credit card numbers)
• Service Details: Information about your wildlife situation and property

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Data

We use the information we collect for various purposes, including:

• Providing Services: To schedule, perform, and follow up on wildlife control services
• Communication: To respond to your inquiries, send appointment reminders, and provide service updates
• Billing: To process payments and maintain accurate financial records
• Service Records: To maintain documentation of services provided for quality assurance and legal compliance
• Website Improvement: To analyze website usage and improve our online presence
• Legal Compliance: To comply with applicable laws and regulations regarding wildlife services

Who Has Access to Your Data

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Access to your personal information is limited to:

• Our Employees: Staff members who need access to perform their job duties
• Service Providers: Third parties who perform services on our behalf (see Third-Party Services below)
• Legal Authorities: When required by law, regulation, or legal process

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

FormSubmit

Our website uses FormSubmit (formsubmit.co) to process form submissions. When you submit a form on our website, the information you provide is sent through FormSubmit's servers to our email. FormSubmit may temporarily process your data for the purpose of delivering form submissions. For more information about FormSubmit's privacy practices, please visit their website at formsubmit.co.

Google Maps

Our Contact page includes an embedded Google Maps widget to display our location. This widget is provided by Google and may collect data about your interaction with the map. Please refer to Google's Privacy Policy for information about their data practices.

Other Third Parties

We may use other third-party services for:

• Website hosting and maintenance
• Email communication services
• Payment processing

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you requested
• Maintain accurate business records
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Service records may be retained for a period of seven (7) years in accordance with business and legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical records
• Encrypted transmission of sensitive data
• Access controls limiting who can view personal information
• Regular review of security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete information.

Deletion of Your Data

You may request that we delete your personal information. To request deletion, please contact us using the information provided below. We will process your request in accordance with applicable laws, which may require us to retain certain information for legal or legitimate business purposes.

Opt-Out of Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in any such communication or by contacting us directly. Please note that we may still send you service-related communications if you are an active customer.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: